Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable. Swing Master Golf reserves the right to access a restocking charge on all closeout items and items listed with an * (asterisk), i.e. items not normally stocked. Special Order items and Custom Orders are not returnable. Manufacturer Warranties still apply to custom and special ordered items.

If you should need to return an item contact SMG by phone or E-Mail and request a RGA (Returned Goods Authorization) number. Returned items MUST have the RGA number written BOLDLY on the box of the returned item. Return shipping charges are your responsibility. We recommend that you insure the item when shipping. All items returned must be in new and unused condition.

CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable.

Please Note: All sales are subject to availability of product from the respective manufacturer and/or vendor.

All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period SMG will do everything possible to assist you in taking care of your particular situation.

INTERNATIONAL RETURNS
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.